My profile
Manage your user profile: change your email address, update your password, update your information, and manage your preferences.
CHANGE YOUR EMAIL ADDRESS
You can update the email address associated with your account from the 'My profile' section.
This address serves as your login identifier and notification channel; keep it up to date.
CHANGE YOUR PASSWORD
To change your password, go to 'My profile > Security'. Enter your current password, then your new password. The new password must meet the same criteria as at registration (at least 12 characters, including an uppercase letter, a lowercase letter, a number, and a special character).
Once the change is made, your new password is required for future logins, and previously open sessions are disconnected for security reasons.
PERSONAL INFORMATION
Your profile displays your name and email address. Your venue and billing information, used in particular for your invoices, includes:
- First and last name
- Company name
- Contact phone number
- Postal address (for billing)
- SIRET / VAT number (for invoices)
DISPLAY PREFERENCES
Two display preferences are available directly in the interface:
- Interface language (French or English): via the language selector at the top of the page
- Light or dark theme: via the theme button at the bottom of the page
Frequently asked questions
HOW DO I DELETE MY ACCOUNT?
To delete your account, go to 'My profile > Security > Delete account'. This action is irreversible: your data, bots, and call histories are deleted immediately, except for billing data which we retain to comply with our accounting and legal obligations. Deletion is confirmed by your password and email address.
IS MY PERSONAL INFORMATION PROTECTED?
Yes, your data is stored securely (encrypted at rest and in transit) on infrastructure hosted in the EU. We comply with GDPR and you can exercise your rights of access, rectification, and erasure at any time.