Invoices
View, download, and manage your monthly invoices: consumption details, full history, and export options.
VIEW YOUR INVOICES
Your invoices are available in the 'Billing > Invoices' section of your dashboard. Each invoice is automatically generated at the end of your billing cycle and contains the complete details of your consumption.
Your monthly invoices are available in PDF format in your dashboard. For public billing (named quote, deposit on Chorus Pro, payment by administrative mandate), see the article 'Payment by administrative mandate' or write to support@artedusa.com.
INVOICE DETAILS
Each invoice contains the following information:
- Billing period (your monthly cycle)
- Total number of calls handled
- Total conversation duration
- Volume by channel (phone calls, emails)
- Unit rate applied (per minute for calls)
- Total consumption amount
INVOICE HISTORY
The history of your monthly invoices is accessible in 'Billing > Invoices'.
Each invoice can be downloaded individually in PDF format.
BILLING INFORMATION
Make sure your billing information is up to date in your profile so your invoices are correctly issued. The required information includes company name, full postal address, SIRET number, and VAT number (if applicable).
Frequently asked questions
WHEN ARE INVOICES ISSUED?
Stripe invoices (card payment) are automatically generated at the end of your billing cycle, generally 30 days after the start of your billing. You receive an email notification as soon as your invoice is available. For clients on public billing (administrative mandate / Chorus Pro), named invoices are issued according to an agreed schedule.
CAN I OBTAIN A PRO FORMA INVOICE?
Pro forma invoicing is not available as a self-service option. For an estimate or a quote (in particular for a public purchase), write to support@artedusa.com.